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Letting agents DO NOT show properties to people who claim benefits

Kate Belgrave Season 1 Episode 6

In this interlude episode, I ring (and record) letting agents to ask if they accept people who pay rent with benefits like universal credit.

You'll hear what the letting agents say.

It is actually unlawful for letting agents to say No to people who claim benefits, but that doesn't stop them keeping benefit claimants out, as you'll hear. 

Most letting agents are smart enough to sound very welcoming and to say that of course you can register with them, but then they say - we don't have any landlords on our books who take benefit claimants as tenants. 

So - that's really a No, isn't it.

Meanwhile, councils insist that people who are desperate for housing and who are on low incomes call letting agents and private landlords to try and find a place to rent. 

What is the point of that, we ask.

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